Hi Sarah,
I’m sorry you’ve encountered recent denials for skin flaps and grafts. I’m not aware of a broader increase in denials for this indication, but it’s important to review each payer’s HBOT eligibility requirements before initiating treatment and to ensure thorough documentation. This includes past history, type and date of surgery, HBOT workup, HBOT orders, and clear documentation addressing each eligibility criterion for the indication of compromised flaps and grafts. WoundReference has a HBOT Request Checklist for Compromised Flaps and Grafts based on CMS NCD 20.29 for this indication that can help.
It’s helpful when the HBOT medical necessity workup itself uses the terminology outlined in the payer’s eligibility requirements. For example: explicitly state that the patient’s procedure was a graft (or flap if applicable), list theT86.821 code first, clearly document that the incision line is in the process of failing or failed, and describe the specific clinical findings (e.g., ischemic, dusky, pale). Use as many descriptors as possible to paint the picture of a failing flap/graft (the word “ischemic” is usually included). Include a wound picture. This precision both supports medical necessity and strengthens any future appeal.
I recommend reviewing the WoundReference topic, “Compromised Skin Grafts and Flaps” as a strong reference point. You may also find WoundReference's topic ,“Medicare Billing Protocol - Appeal of Claim” a helpful resource for strategies on handling denials and appeals. Remember to include complete documentation with all appeal submissions as well.
Continue to appeal the cases which you have outlined. It may be necessary to appeal up to the state level. Hopefully, these denials will be overturned for you.
Kim