van Dyk L
International journal of environmental research and public health. Date of publication 2014 Jan 23;volume 11(2):1279-98.
1. Int J Environ Res Public Health. 2014 Jan 23;11(2):1279-98. doi:
10.3390/ijerph110201279.
A review of telehealth service implementation frameworks.
van Dyk L(1).
Author information:
(1)Industrial Engineering, Faculty of Engineering, North-West University,
Potchefstroom Campus, Potchefstroom 2520, South Africa. liezl.vandyk@nwu.ac.za.
Despite the potential of telehealth services to increase the quality and
accessibility of healthcare, the success rate of such services has been
disappointing. The purpose of this paper is to find and compare existing
frameworks for the implementation of telehealth services that can contribute to
the success rate of future endeavors. After a thorough discussion of these
frameworks, this paper outlines the development methodologies in terms of
theoretical background, methodology and validation. Finally, the common themes
and formats are identified for consideration in future implementation. It was
confirmed that a holistic implementation approach is needed, which includes
technology, organizational structures, change management, economic feasibility,
societal impacts, perceptions, user-friendliness, evaluation and evidence,
legislation, policy and governance. Furthermore, there is some scope for
scientifically rigorous framework development and validation approaches.
DOI: 10.3390/ijerph110201279
PMCID: PMC3945538
PMID: 24464237 [Indexed for MEDLINE]
